Technology MD - Training & Support

Bringing Knowledge – and Excitement – to New Applications and Tasks

Technology MD believes that it's not good enough to "train" an individual how to use a software application or perform a particular task. Rather, our trainers strive to excite each participant about going back to work and using the new skill. We believe that knowledge is power – the more you know, the more efficient and motivated you will become.

Technology MD provides relevant and useful training in classroom, e-learning, seminar and other settings. Our staff can conduct these sessions at your site or at the HIS training center in Park Ridge.

Our trainers apply their healthcare industry experience to training sessions. For example, when our Microsoft Office Certified Master Instructor teaches Excel, he demonstrates and develops templates useful for healthcare data rather than for widget company sales figures.

Technology MD also can customize classes to meet your needs. For example, we can design one class that covers time management, e-mail and business writing for your support staff.

Support and Service -- Smart from Start to Finish

Technology MD takes a great deal of pride in what we do and in how we do it. Because we want you to have a pleasurable working relationship with us, we provide personal and timely service, without any attitude. We will take the time to explain technicalities to you until you reach a comfort level with any of our recommendations, implementations or support solutions.

Through the friendly staff at our local support desk in Park Ridge, Technology MD can help you troubleshoot problems with applications we host for you, as well as with PCs, e-mail, printers and other network hardware. If necessary, we can visit your site to help.

Most importantly, Technology MD understands the big picture – how IT can contribute to enhanced quality and patient safety. Technology MD has the skills to tackle virtually any IT challenge.